FAQ
Can I work offline?
Section titled “Can I work offline?”Yes. If your network drops, Poneglyph keeps you working locally. Edits are queued and sync when you reconnect; conflicts are resolved cell-by-cell with a last-write-wins policy. The status bar turns yellow while offline.
Where is my data stored?
Section titled “Where is my data stored?”- The authoritative copy lives on the Poneglyph server.
- A local cache lives at
%LOCALAPPDATA%\Poneglyph\<project-id>\<your-login>\db.bin. - Your settings live at
%APPDATA%\Poneglyph\settings.json.
Can I share a project with someone outside my studio?
Section titled “Can I share a project with someone outside my studio?”That’s an admin question — your studio configures who has access via the project access policy. As an end user, ask your loc lead.
Can I undo across sessions?
Section titled “Can I undo across sessions?”The in-session undo (Ctrl+Z) is in-memory only. For longer-term recovery of an individual cell, use Change history.
How do I report a bug?
Section titled “How do I report a bug?”Help → Issue Tracker opens your studio’s issue tracker. Include the latest log file from %LOCALAPPDATA%\Poneglyph\Logs\ if reproducing a crash or unexpected behaviour.
How do I get help with a feature?
Section titled “How do I get help with a feature?”Three ways:
- Right-click the panel and pick “See documentation about …”
- Hold
Ctrland hover the panel; click the pink book glyph - Press
F1while a control has focus
All three open the right page on this site.